Some users are seeing issues with desk phones not being able to make or receive calls

Resolved

Operational

Started almost 2 years agoAugust 22, 2024Lasted about 9 hours1:5710:51 PMUTC

Affected

Phones

Updates

Resolved
August 22, 2024 at 10:51 PMUTC
Resolved
August 22, 2024 at 10:51 PMUTC
We're resolving this issue but are continuing to monitor calls to ensure normal behavior.
Monitoring
August 22, 2024 at 5:37 PMUTC
Monitoring
August 22, 2024 at 5:37 PMUTC
We have applied a fix for this issue. We are monitoring active calls.
Update
August 22, 2024 at 2:04 PMUTC
Update
August 22, 2024 at 2:04 PMUTC
We are seeing issues with calls not being able to be answered. We are currently investigating this issue.
Investigating
August 22, 2024 at 1:57 PMUTC
Investigating
August 22, 2024 at 1:57 PMUTC
We are currently investigating this incident.

Podium - Some users are seeing issues with desk phones not being able to make or receive calls – Incident details