Podium - Users unable to view the secure conversation after completing 2FA requirement – Incident details
All systems operational
Users unable to view the secure conversation after completing 2FA requirement
Resolved
Partial outage
Started 2 months agoLasted 17 minutes
Affected
Messaging
Partial outage from 6:24 PM to 6:41 PM
Updates
Resolved
Resolved
This incident has been resolved.
Investigating
Investigating
Users are reporting issues with accessing the secure conversation from Secure messaging after completing the 2FA requirement to access the conversation