Podium - Issues with Keyword search – Incident details
All systems operational
Issues with Keyword search
Resolved
Degraded performance
Started about 1 month agoLasted 1 day
Affected
Messaging
Degraded performance from 5:33 PM to 7:43 PM, Operational from 7:43 PM to 8:44 PM
Updates
Resolved
Resolved
This incident has been resolved.
Monitoring
Monitoring
We've implemented some improvements and are seeing search become stable again. We'll continue to monitor for issues but from what we're seeing, usability seems to have returned to normal
Identified
Identified
We are seeing issues related to Keyword searches intermittently returning results. We are currently investigating the issue and will provide updates as more information becomes available