Podium - Issues with Keyword search – Incident details

Issues with Keyword search

ResolvedDegraded performance27 hours 10 minutes

Affected

Messaging

Degraded performance from 5:33 PM to 7:43 PM, Operational from 7:43 PM to 8:44 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We've implemented some improvements and are seeing search become stable again. We'll continue to monitor for issues but from what we're seeing, usability seems to have returned to normal

  • IdentifiedUTC
    We are seeing issues related to Keyword searches intermittently returning results. We are currently investigating the issue and will provide updates as more information becomes available