Podium - Medspa Memberships are seeing issues – Incident details

All systems operational

Medspa Memberships are seeing issues

Resolved
Degraded performance
Started 3 days agoLasted about 5 hours

Affected

Payments

Degraded performance from 10:26 PM to 3:07 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We have implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating
    We're seeing a high increase in errors with our Memberships feature for MedSpas. We've got our engineering team investigating the root cause and will provide an update as soon as possible.