Podium - calls intermittently going straight to Voicemail and disconnecting – Incident details

Phones experiencing degraded performance

calls intermittently going straight to Voicemail and disconnecting

Identified
Degraded performance
Started about 4 hours ago

Affected

Automations

Operational from 4:18 PM to 12:00 AM

Bulk Messaging

Operational from 4:18 PM to 12:00 AM

Contacts

Operational from 4:18 PM to 12:00 AM

Messaging

Operational from 4:18 PM to 12:00 AM

Mobile

Operational from 4:18 PM to 12:00 AM

Payments

Operational from 4:18 PM to 12:00 AM

Updates
  • Identified
    Identified

    We have identified an issue causing calls going straight to voicemail intermittently and disconnecting and we are working on getting the issue fixed.

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