Podium - AI Responses are delayed – Incident details

AI Responses are delayed

ResolvedDegraded performance53 minutes

Affected

AI Employee

Degraded performance from 6:46 PM to 7:39 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We noticed an increase in AI Response times and are actively investigating.

    Some users may see their AI Agent missing from the AI Studio page.

    We've noticed the load on our servers start to return to normal and we're continuing to monitor the situation as we investigate