Podium - Temporary lags expected in contacts – Incident details

All systems operational

Temporary lags expected in contacts

Resolved
Degraded performance
Started 1 day agoLasted about 1 hour

Affected

Contacts

Degraded performance from 10:00 PM to 10:45 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    Performance has now recovered for just under 90% of affected users.

  • Monitoring
    Monitoring
    We have identified and have resolved an issue causing lag in contact updates. As a result, some users may have trouble seeing contact updates including the Contact Details page. This is anticipated to be resolved within the next hour.