Podium - Status view conversation lists failing to load – Incident details

Phones experiencing degraded performance

Status view conversation lists failing to load

Resolved
Degraded performance
Started 3 months agoLasted 40 minutes

Affected

Messaging

Degraded performance from 3:06 PM to 3:46 PM

Updates
  • Resolved
    UTC
    Resolved

    We implemented a fix and we were able to confirm through testing that the conversations are successfully loading now on individual status views.

  • Investigating
    UTC
    Investigating
    We are seeing issues with the conversation list failing to load when looking at individual status views in the inbox. We are investigating the issue and will provide updates as more information becomes available.