Podium - Status views on the Mobile app aren't returning conversations – Incident details

All systems operational

Status views on the Mobile app aren't returning conversations

Resolved
Degraded performance
Started 3 months agoLasted about 1 hour

Affected

Contacts

Degraded performance from 7:27 PM to 8:40 PM

Mobile

Degraded performance from 7:27 PM to 8:40 PM

Updates
  • Resolved
    UTC
    Resolved

    This issue is now resolved on iOS with app version 2026.25.1 that is releasing on the App Store.

    The issue is persisting on Android as we wait for Google's approval of the new app version. This may take a few days due to Google's review process

  • Investigating
    UTC
    Investigating
    We're hearing reports of conversations on the mobile app not appearing when applying filters for Status. We're investigating and will provide an update soon
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