Podium - Investigating Issues with Public API Webhook Delivery – Incident details
All systems operational
Investigating Issues with Public API Webhook Delivery
Resolved
Degraded performance
Started 3 days agoLasted about 17 hours
Affected
Public API
Degraded performance from 6:05 AM to 11:34 PM
Updates
Resolved
Resolved
This incident has been resolved.
Monitoring
Monitoring
We implemented a fix, the backlog is clearing, and we are currently monitoring the result
Identified
Identified
We're investigating elevated reports of message.receive and message.sent webhooks from the Public API not firing as expected. Our engineering team is actively investigating the issue and will provide updates as more information becomes available.
