Podium - Investigating Issues with Public API Webhook Delivery – Incident details

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Investigating Issues with Public API Webhook Delivery

ResolvedDegraded performance17 hours 28 minutes

Affected

Public API

Degraded performance from 6:05 AM to 11:34 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We implemented a fix, the backlog is clearing, and we are currently monitoring the result

  • IdentifiedUTC

    We're investigating elevated reports of message.receive and message.sent webhooks from the Public API not firing as expected. Our engineering team is actively investigating the issue and will provide updates as more information becomes available.

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