Podium - Voice AI updating contacts and escalations are degraded – Incident details
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Phones experiencing degraded performance
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Voice AI updating contacts and escalations are degraded
Resolved
Degraded performance
Started about 1 month ago
August 10, 2026
Lasted about 2 hours
August 10, 2026
10:02
11:59 PM
UTC
Affected
AI Employee
Degraded performance from 10:02 PM to 11:59 PM
Updates
Resolved
August 10, 2026 at 11:59 PM
UTC
Resolved
August 10, 2026 at 11:59 PM
UTC
This incident has been resolved.
Investigating
August 10, 2026 at 10:02 PM
UTC
Investigating
August 10, 2026 at 10:02 PM
UTC
We are currently investigating this incident.
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