Voice AI updating contacts and escalations are degraded - Incident details - Podium - Status

Voice AI updating contacts and escalations are degraded

Resolved

Degraded performance

Started 2 months agoAugust 10, 2026Lasted 1 hour 57 minutesAugust 10, 202610:0211:59 PMUTC

Affected

AI Employee

Updates

Resolved
August 10, 2026 at 11:59 PMUTC
Resolved
August 10, 2026 at 11:59 PMUTC
This incident has been resolved.
Investigating
August 10, 2026 at 10:02 PMUTC
Investigating
August 10, 2026 at 10:02 PMUTC
We are currently investigating this incident.