Lag with conversation list updating in the Inbox

Monitoring

Degraded performance

Started about 2 hours agoAugust 21, 20264:26 PMUTC

Affected

Messaging

Updates

Monitoring
August 21, 2026 at 5:58 PMUTC
Monitoring
August 21, 2026 at 5:58 PMUTC
We're seeing the lag starting to decline and return to normal. We'll continue to monitor to ensure we are fully functional
Investigating
August 21, 2026 at 4:26 PMUTC
Investigating
August 21, 2026 at 4:26 PMUTC
We're seeing 15-30 minute lag spikes with conversation lists updating in the inbox. We've got our engineering team working on resolving this lag and will provide an update as soon as possible

Podium - Lag with conversation list updating in the Inbox – Incident details