Podium - Intermittent issues with Live Events – Incident details

Phones experiencing degraded performance

Intermittent issues with Live Events

Resolved
Degraded performance
Started 21 days agoLasted 14 days

Affected

Messaging

Degraded performance from 3:54 PM to 4:52 PM, Operational from 4:52 PM to 5:18 PM, Partial outage from 5:18 PM to 5:40 PM, Operational from 5:40 PM to 3:15 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Update
    UTC
    Update

    We implemented a fix and we are seeing improvements across the board, we will continue to monitor to validate that the changes have fully resolved the issue.

  • Monitoring
    UTC
    Monitoring

    We implemented logs to better identify and address the issue and will continue to monitor for improvements.

  • Identified
    UTC
    Identified
    We are aware of an intermittent issue with inbox not updating in real time. we are investigating a resolution for this and will update as more information becomes available.
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