Podium - Issues with logging into account – Incident details
All systems operational
Issues with logging into account
Resolved
Operational
Started over 1 year agoLasted about 1 hour
Affected
Web Application
Operational from 3:39 PM to 4:44 PM
Updates
Resolved
Resolved
This incident has been resolved. Thank you for your patience!
Monitoring
Update
Our error rates are beginning to return to our baseline. We'll continue to monitor to ensure there's no new spike, however we believe our platform has returned to normal functionality.
Monitoring
Update
We believe the issue may lie with AWS servers. We'll continue to monitor the situation and provide updates.
Monitoring
Monitoring
We are still investigating the root cause of login issues but we are seeing user impact return to normal.
Investigating
Investigating
We are currently investigating some delays and issues with some users being able to log into the Podium application. We will provide an update shortly.
