Podium - Some users are unable to connect Google and Facebook to Podium – Incident details

All systems operational

Some users are unable to connect Google and Facebook to Podium

Resolved
Degraded performance
Started 8 months agoLasted about 1 hour

Affected

Reviews

Degraded performance from 6:05 PM to 6:55 PM

Updates
  • Resolved
    Resolved

    This issue has been resolved 🎉

  • Identified
    Identified

    We have identified the cause of the errors and are working on a hotfix for this issue now.

  • Investigating
    Investigating

    Some users are running into an error when attempting to connect Podium to Google or Facebook for reviews. We've got our engineering team taking a look into this and we'll provide an update soon.