Conversation items from calls are delayed from showing up in the Podium Inbox

Resolved

Degraded performance

Started over 2 years agoFebruary 29, 2024Lasted about 1 hourFebruary 29, 20245:366:56 PMUTC

Affected

Phones

Updates

Resolved
February 29, 2024 at 6:56 PMUTC
Resolved
February 29, 2024 at 6:56 PMUTC
Delayed conversation items are starting to load within Podium Inbox now and should be fully loaded within 10 minutes. Conversation items for Phones(e.g., Missed calls, In Progress calls) should be back up and running.
Investigating
February 29, 2024 at 5:36 PMUTC
Investigating
February 29, 2024 at 5:36 PMUTC
We are currently investigating this incident.

Podium - Conversation items from calls are delayed from showing up in the Podium Inbox – Incident details