Podium - Some users are seeing a delay in call recordings and Transcripts showing up in the conversation – Incident details

All systems operational

Some users are seeing a delay in call recordings and Transcripts showing up in the conversation

Resolved
Operational
Started 9 days agoLasted about 3 hours

Affected

Phones

Degraded performance from 6:16 PM to 8:46 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.