AI responses are delayed

Resolved

Operational

Started almost 2 years agoSeptember 23, 2024Lasted 10 minutesSeptember 23, 20249:399:49 PMUTC

Affected

AI Employee

Updates

Identified
September 23, 2024 at 9:49 PMUTC
Identified
September 23, 2024 at 9:49 PMUTC
We have identified that the maximum time a message was delayed for was 25 minutes and all delayed messages except for those in Auto have been sent successfully.
Update
September 23, 2024 at 9:49 PMUTC
Update
September 23, 2024 at 9:49 PMUTC
This incident has been resolved.
Resolved
September 23, 2024 at 9:39 PMUTC
Resolved
September 23, 2024 at 9:39 PMUTC
This incident has been resolved.

Podium - AI responses are delayed – Incident details