Podium - Phones not displaying call parks correctly when a customer is parked. – Incident details

We have identified and implemented a fix for the issue where placing a customer on hold using the call park feature caused the desk phone to display red flashing lights and incorrect button indicators. Our team is currently monitoring the fix to ensure the issue is fully resolved.

We appreciate your continued patience and understanding throughout this process.

We have identified an issue where placing a customer on hold using the call park feature causes the desk phone to display red flashing lights and incorrect button indicators. Our team is currently investigating the root cause and working to implement a resolution as quickly as possible.

We appreciate your continued patience and understanding as we work toward a solution.