Podium - Delay with Loading Webchat and Livechat – Incident details

All systems operational

Delay with Loading Webchat and Livechat

Resolved
Degraded performance
Started 3 days agoLasted 17 minutes

Affected

Webchat

Degraded performance from 10:23 PM to 10:40 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result. We are seeing an improvement in load times.

  • Identified
    Identified
    We’ve identified a small delay affecting the loading of Webchat and Livechat on websites, as well as the delivery of messages.
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