AU Phones - Calls not ringing through to users and going straight to voicemail - Incident details - Podium

Resolved

Partial outage

Started about 2 months agoMay 18, 2026Lasted about 12 hours1:00 AM1:17 PMUTC

Affected

Phones

Updates

Resolved
May 18, 2026 at 1:17 PMUTC
Resolved
May 18, 2026 at 1:17 PMUTC
This incident has been resolved.
Monitoring
May 18, 2026 at 1:55 AMUTC
Monitoring
May 18, 2026 at 1:55 AMUTC
We implemented a fix and are currently monitoring the result.
Investigating
May 18, 2026 at 1:00 AMUTC
Investigating
May 18, 2026 at 1:00 AMUTC
We are currently investigating this incident.

Podium - AU Phones - Calls not ringing through to users and going straight to voicemail – Incident details