Investigating Issues with Public API Webhook Delivery

Resolved

Degraded performance

Started about 1 month agoJune 29, 2026Lasted about 5 hoursJune 29, 20269:27 PMJune 30, 20262:30 AMUTC

Affected

Public API

Updates

Resolved
June 30, 2026 at 2:30 AMUTC
Resolved
June 30, 2026 at 2:30 AMUTC
This incident has been resolved.
Investigating
June 29, 2026 at 9:27 PMUTC
Investigating
June 29, 2026 at 9:27 PMUTC
We’re investigating elevated reports of message.receive and message.sent webhooks from the Public API not firing as expected. Our engineering team is actively investigating the issue and will provide updates as more information becomes available.

Podium - Investigating Issues with Public API Webhook Delivery – Incident details