Podium - AU Customers having issues answering calls and toggling on call queues – Incident details

Messaging experiencing degraded performance

AU Customers having issues answering calls and toggling on call queues

Resolved
Partial outage
Started 6 days agoLasted about 4 hours

Affected

Phones

Partial outage from 2:23 AM to 6:44 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    We're investigating reports of AU Customers being unable to answer calls, toggle on Call Queues or save call groups.

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