Podium - Lag with the Conversation List updating in the Inbox reappeared – Incident details

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Lag with the Conversation List updating in the Inbox reappeared

ResolvedDegraded performance94 hours 34 minutes

Affected

Messaging

Degraded performance from 4:23 PM to 4:47 AM, Operational from 4:47 AM to 2:57 PM

  • ResolvedUTC

    This incident is resolved.

  • MonitoringUTC

    We're beginning to see the lag time decrease. We're continuing to monitor to ensure that lag time reaches zero

  • IdentifiedUTC
    We're seeing delays up to an hour with the conversation list updating in the inbox for some accounts. This is related to the incident from last week and we've already get our engineering team working on a more durable fix. We'll provide an update soon.
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