Podium - Review notification emails not sending – Incident details

All systems operational

Review notification emails not sending

Resolved
Degraded performance
Started over 1 year agoLasted 8 days

Affected

Reviews

Degraded performance from 3:30 AM to 2:25 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved 🎉

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result. Some users are starting to see review emails come in again.

  • Investigating
    Investigating

    Email notifications for new reviews have stopped sending out to some customers. We are currently investigating this issue.