Podium - Review issues with Reporting and Attribution – Incident details
All systems operational
Review issues with Reporting and Attribution
Resolved
Degraded performance
Started over 3 years agoApril 25, 2023
Affected
Reviews
Operational from 3:26 PM to 3:26 PM
Updates
Identified
UTC
Identified
UTC
We've identified the issue and got reports back up and running. Fixing review attribution is currently in progress.
Investigating
UTC
Investigating
UTC
Some customers may be seeing issues this morning with review data not appearing on reporting, and reviews not being automatically credited to employees. Our team is currently investigating this.
Resolved
UTC
Resolved
UTC
Some customers may be seeing issues this morning with review data not appearing on reporting, and reviews not being automatically credited to employees. Our team is currently investigating this.