Review issues with Reporting and Attribution – Incident details

Started

April 25, 2023 at 3:26 PM

Status

Resolved after less than a minute

Impact

Degraded performance

Affected

Reviews

Identified
April 25, 2023 at 3:36 PM
Identified
April 25, 2023 at 3:36 PM
We've identified the issue and got reports back up and running. Fixing review attribution is currently in progress.
Investigating
April 25, 2023 at 3:26 PM
Investigating
April 25, 2023 at 3:26 PM
Some customers may be seeing issues this morning with review data not appearing on reporting, and reviews not being automatically credited to employees. Our team is currently investigating this.
Resolved
April 25, 2023 at 3:26 PM
Resolved
April 25, 2023 at 3:26 PM
Some customers may be seeing issues this morning with review data not appearing on reporting, and reviews not being automatically credited to employees. Our team is currently investigating this.

All systems operational