All systems operational

Resolved
Inbox search/filter not displaying most up-to-date information

Started
April 26, 2023 at 11:03 PM
Status
Resolved after about 15 hours

Impact

Operational
Affected
Messaging
  • Resolved

    The issue involving inaccurate search results from the inbox has been resolved! We appreciate the patience with this issue.

  • Identified

    Currently when searching or filtering in the Inbox, users can expect not to see the most up-to-date information reflected in the list of results.

    No data loss is taking place, and when an individual conversation is opened, users will see correct, up-to-date information.

    We have identified the issue and are working towards a solution.