Inbox search/filter not displaying most up-to-date information

Started

April 26, 2023 at 11:03 PM

Status

Resolved after about 15 hours

Impact

Operational

Affected

Messaging

Resolved
April 27, 2023 at 2:16 PM
Resolved
April 27, 2023 at 2:16 PM
The issue involving inaccurate search results from the inbox has been resolved! We appreciate the patience with this issue.
Identified
April 26, 2023 at 11:03 PM
Identified
April 26, 2023 at 11:03 PM
Currently when searching or filtering in the Inbox, users can expect not to see the most up-to-date information reflected in the list of results.

No data loss is taking place, and when an individual conversation is opened, users will see correct, up-to-date information.

We have identified the issue and are working towards a solution.

All systems operational