Podium - Slow deliverability issues – Incident details

All systems operational

Slow deliverability issues

Resolved
Operational
Started about 1 year agoLasted about 4 hours

Affected

Bulk Messaging

Operational from 4:07 PM to 8:26 PM

Messaging

Operational from 4:07 PM to 8:26 PM

Updates
  • Resolved
    Resolved

    We have implemented some changes to our systems to get message sending for MMS type messages to a healthier place. We will continue to monitor and ensure that this fix has the intended results.

  • Investigating
    Investigating

    We are currently investigating an issue that is causing a delay in Messaging Delivery for messages that have an attachment such as an image, video, or a file.