Podium - Certain users are unable to view some conversations in the Inbox. – Incident details

All systems operational

Certain users are unable to view some conversations in the Inbox.

Resolved
Operational
Started about 5 years agoLasted 1 hour 36 minutes

Affected

Messaging

Operational from 6:10 PM to 7:47 PM

Updates
  • Resolved
    UTC
    Resolved

    We just resolved the issue! Podium users that were impacted, should now be able to view their messages.

  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident. This is only affecting a small subset of Podium users.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.

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