Podium - Inbox failing to load conversations – Incident details

We've seen behavior return fully to normal again with no additional concerns. Thank you for your patience with us

We implemented a fix and are seeing improvements across the board, we will continue to monitor for any continued issues.

We're still attempting to identify the root cause, but we've got some hopeful leads. We're continuing to work at full speed to return our application to a working state.

Rest assured, there should be no data loss during this incident as it's just our front-end that is seeing issues.

We are now seeing this issue manifest as the entire website application crashing. We've still got all engineers on deck attempting to resolve this issue.