Podium - Issues with Keyword search – Incident details

All systems operational

Issues with Keyword search

Resolved
Degraded performance
Started 5 months agoLasted 1 day

Affected

Messaging

Degraded performance from 5:33 PM to 7:43 PM, Operational from 7:43 PM to 8:44 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We've implemented some improvements and are seeing search become stable again. We'll continue to monitor for issues but from what we're seeing, usability seems to have returned to normal

  • Identified
    UTC
    Identified
    We are seeing issues related to Keyword searches intermittently returning results. We are currently investigating the issue and will provide updates as more information becomes available
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