Medspa Memberships are seeing issues

Resolved

Degraded performance

Started 5 months agoMarch 19, 2026Lasted about 5 hoursMarch 19, 202610:26 PMMarch 20, 20263:07 AMUTC

Affected

Payments

Updates

Resolved
March 20, 2026 at 3:07 AMUTC
Resolved
March 20, 2026 at 3:07 AMUTC
This incident has been resolved.
Monitoring
March 19, 2026 at 10:42 PMUTC
Monitoring
March 19, 2026 at 10:42 PMUTC
We have implemented a fix and are currently monitoring the result.
Investigating
March 19, 2026 at 10:26 PMUTC
Investigating
March 19, 2026 at 10:26 PMUTC
We're seeing a high increase in errors with our Memberships feature for MedSpas. We've got our engineering team investigating the root cause and will provide an update as soon as possible.

Podium - Medspa Memberships are seeing issues – Incident details