We implemented a fix and are currently monitoring the result.
Identified · UTC
We have identified the cause of the issue. We're working on a fix and will be implementing it soon.
The main issue is a lag in properly processing the lead information—so while new contact information may not be searchable/viewable right now we expect no contact information to be lost
Investigating · UTC
We're seeing reports of new leads/contacts not being saved properly within Podium. We're actively investigating the root cause and will provide updates as soon as possible