Messages getting stuck in "Sending...."

Affected

Messaging

UpdateApril 17, 2026 at 9:12 PMUTC
This incident has been resolved.
ResolvedApril 17, 2026 at 5:57 PMUTC
This incident has been resolved.
MonitoringApril 17, 2026 at 4:17 PMUTC
We rolled back a change that resolved the issue, we will continue to monitor and review to ensure message statuses update properly.
InvestigatingApril 17, 2026 at 4:10 PMUTC
we are investigating an issue where messages are getting stuck in "Sending" status. The messages are successfully sending, this is just a visual issue. We will send updates as more information becomes available.

Podium - Messages getting stuck in "Sending...." – Incident details