Podium - Messages getting stuck in "Sending...." – Incident details
All systems operational
Messages getting stuck in "Sending...."
Resolved
Major outage
Started 16 days agoLasted about 2 hours
Affected
Messaging
Degraded performance from 4:10 PM to 4:17 PM, Operational from 4:17 PM to 5:57 PM
Updates
Update
Update
This incident has been resolved.
Resolved
Resolved
This incident has been resolved.
Monitoring
Monitoring
We rolled back a change that resolved the issue, we will continue to monitor and review to ensure message statuses update properly.
Investigating
Investigating
we are investigating an issue where messages are getting stuck in "Sending" status. The messages are successfully sending, this is just a visual issue. We will send updates as more information becomes available.
