Some Bulk Messages are failing to send

Affected

Bulk Messaging

ResolvedAugust 17, 2026 at 3:38 PMUTC
This incident has been resolved.
MonitoringAugust 17, 2026 at 3:18 PMUTC
We have implemented a fix and are starting to see these bulk messages start to send out. We'll keep an eye on the progress of bulk messages until we're fully caught up. We'll provide an update once we've done so
InvestigatingAugust 17, 2026 at 2:55 PMUTC
We're getting unusually high errors of bulk messages failing to send. We've got our engineering team taking a look to remedy this issue as quickly as possible.

Podium - Some Bulk Messages are failing to send – Incident details