Podium - Notice history

We Identified the cause of the issue and pushed a fix that is resolving the alerts and errors across the board. We will continue to monitor for alerts to ensure a full resolution.

We are seeing new alerts and reports of users getting an error when viewing conversations. We are investigating the issues and will provide updates as more information becomes available.

We implemented a fix and are currently seeing improvements across the board. Our services are working through a backlog of events and may see phone call conversation items delay for up to one hour but the queue is actively shrinking. We will continue to monitor to ensure a full resolution.

We are still investigating this issue and working as quickly as possible to get it resolved. We will provide more information as we look into the issue.

We are not seeing any new errors after the fix; we are now marking this incident as resolved.

We Identified the cause of the issue and pushed a fix that is resolving the alerts and errors across the board. We will continue to monitor for alerts to ensure a full resolution.

We are seeing new alerts and reports of users getting an error when viewing conversations in the inbox. We are investigating the issues and will provide updates as more information becomes available.

We implemented a fix and seeing improvments across the board. We will continue to monitor for any additional errors to confirm that the issue is fully resolved.

We are still investigating this incident and working as quickly as we can to get it resolved.

We are no longer seeing errors with Vinsolutions. This incident should now be received.

We've seen our systems return to normal. Thank you for your patience with this incident

We've implemented a fix and are monitoring to ensure location delays return to normal. We expect a bit of time to catch up with changes but will provide an update once we're fully caught up.

We've discovered that this issue actually relates more to users and what locations they're assigned to. Updates to users' locations might be delayed right now. We're continuing to work on a fix.

We've identified the cause for this leaderboard issue and are working on getting a fix out soon.

This has been resolved. Automations should fully functional.

We are currently investigating this incident. Some users are receiving notifications while some users are not.

We have identified and implemented a fix for the issue where placing a customer on hold using the call park feature caused the desk phone to display red flashing lights and incorrect button indicators. Our team is currently monitoring the fix to ensure the issue is fully resolved.

We appreciate your continued patience and understanding throughout this process.

We have identified an issue where placing a customer on hold using the call park feature causes the desk phone to display red flashing lights and incorrect button indicators. Our team is currently investigating the root cause and working to implement a resolution as quickly as possible.

We appreciate your continued patience and understanding as we work toward a solution.

This issue has been resolved.