Podium - Notice history

This issue has been identified and resolved.

We have implemented a fix for the issue causing delays in the display of phone call conversation items, including missed calls, voicemails, and call recordings. Our team is currently monitoring the situation to ensure everything is functioning as expected.

We've seen our systems return to normal. Thank you for your patience with this incident

We've implemented a fix and are monitoring to ensure location delays return to normal. We expect a bit of time to catch up with changes but will provide an update once we're fully caught up.

We've discovered that this issue actually relates more to users and what locations they're assigned to. Updates to users' locations might be delayed right now. We're continuing to work on a fix.

We've identified the cause for this leaderboard issue and are working on getting a fix out soon.

This has been resolved. Automations should fully functional.

We are currently investigating this incident. Some users are receiving notifications while some users are not.

We have identified and implemented a fix for the issue where placing a customer on hold using the call park feature caused the desk phone to display red flashing lights and incorrect button indicators. Our team is currently monitoring the fix to ensure the issue is fully resolved.

We appreciate your continued patience and understanding throughout this process.

We have identified an issue where placing a customer on hold using the call park feature causes the desk phone to display red flashing lights and incorrect button indicators. Our team is currently investigating the root cause and working to implement a resolution as quickly as possible.

We appreciate your continued patience and understanding as we work toward a solution.

This issue has been resolved.